Got questions? We love that! From delivery details to wedding flowers, sympathy arrangements and custom designs, our FAQs cover everything you need to know before ordering. If you can’t find the answer you’re looking for, just drop us a line or call 07894 424159 — we’re always happy to chat flowers and help make your experience with TC Floral Designs easy, enjoyable and stress-free.
Frequently Asked Questions
Everything You Need to Know About Ordering Flowers with TC Floral Designs
- What occasions do you create flower arrangements for?
We design beautiful flowers for birthdays, anniversaries, new babies, sympathy and funerals, thank you gifts, get well soon, weddings, corporate events and those “just because” moments. If it’s worth celebrating (or remembering), we’ll create something special for it.
- Can I request a custom flower arrangement?
Absolutely! Custom designs are our favourite. Tell us the occasion, colours, vibe and budget — and we’ll create something unique just for you.
- Do you offer same-day flower delivery?
We offer same-day delivery when orders are placed before our daily cut-off time (subject to availability). If you’re unsure, just reach out and we’ll do our best to help.
- Where do you deliver?
We deliver locally within our service area. If you’re not sure whether we can deliver to your suburb, just send us a message and we’ll confirm.
- Can I include a personalised message with my flowers?
Of course! Every arrangement can include a complimentary message card. Just add your note at checkout and we’ll make sure it’s beautifully presented.
- What if I don’t know what flowers to choose?
No stress at all! Simply tell us the occasion, preferred colours (if any), and your budget. We’ll design something gorgeous that suits the moment perfectly.
- Are your flowers fresh?
Yes — we use fresh, quality blooms sourced regularly to ensure your arrangement looks beautiful and lasts as long as possible.
- Do you create wedding flowers?
Yes, we love weddings! From bridal bouquets and buttonholes to ceremony and reception florals, we can help bring your wedding vision to life.
- Do you offer sympathy and funeral flowers?
We do. We understand how important it is to express love and respect during difficult times, and we create thoughtful, elegant arrangements with care and sensitivity.
- Can I order flowers in advance?
Yes! You can place your order ahead of time and choose your preferred delivery date. Perfect for important occasions you don’t want to forget.
- What payment methods do you accept?
We accept secure online payments through our website. If you have any questions about payment options, feel free to contact us.
- Can you match a specific colour theme?
Definitely! Whether it’s soft pastels, bold brights, romantic reds, or neutral tones, we’ll design your arrangement to suit your colour preference.
- What if the recipient isn’t home at delivery?
If no one is home, we’ll leave the flowers in a safe place where possible. If special delivery instructions are needed, just let us know when ordering.
- Do you offer corporate or event flowers?
Yes! We can create floral arrangements for offices, events, launches and special functions. Get in touch to discuss your needs.
- How do I place an order?
You can order directly through our website or message us via Facebook or Instagram. If you have something specific in mind, we’re always happy to chat and help you create the perfect arrangement.